Accessibility Statement

Our Commitment

Kneesplanet is committed to ensuring our website is accessible to all users, including people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where reasonably practicable, in line with the New Zealand Government Web Standards.

Measures We Have Taken

• Semantic HTML structure with proper heading hierarchy
• Keyboard-navigable menus, forms, and interactive elements
• Sufficient colour contrast ratios across text and interactive elements
• Alternative text on all informative images
• Resizable text without loss of content or functionality
• Reduced-motion support via prefers-reduced-motion media queries
• Form labels and error messages associated with inputs

Known Limitations

Some embedded third-party content, such as Google Maps on our contact page, is controlled by external providers and may not fully meet accessibility standards. We are working to provide alternative contact methods for users who cannot access map content.

Assistive Technology

Our website is designed to work with common screen readers, browser zoom functions, and keyboard-only navigation. If you encounter difficulties, please contact us and we will provide information in an alternative format where possible.

Feedback and Contact

If you experience accessibility barriers on this website, please let us know:

We aim to respond to accessibility feedback within five business days and will work to resolve reported issues promptly.

Formal Complaints

If you are not satisfied with our response, you may lodge a complaint through our Complaints Procedure or contact the Human Rights Commission of New Zealand at www.hrc.co.nz.